Privacy Policy

1. Overview

HxHippy ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at hxhippy.com, the HxQuark Discord bot, and related services (collectively, the "Services").

2. Information We Collect

Account Information

• Email address: Used for account authentication and important notifications
• Steam ID: Used to fetch your CS2 game statistics from Steam's API
• Discord ID: Used for Discord account linking and bot personalization
• Display names: Your Steam and Discord usernames for display purposes

Game Statistics

We fetch and cache your CS2 statistics from Steam's public API, including kills, deaths, wins, headshots, and other gameplay metrics. This data is used to display stats and generate AI coaching insights.

Usage Data

• Analytics: We use privacy-focused analytics (Plausible, Microsoft Clarity) to understand how users interact with our website
• Log data: Server logs may include IP addresses, browser type, and access times

3. How We Use Your Information

• To provide and maintain our Services
• To display your game statistics and generate stat cards
• To personalize your experience with the HxQuark bot
• To provide AI-powered coaching and analysis
• To send important service-related communications
• To improve our Services based on usage patterns
• To prevent abuse and maintain security

4. Data Sharing

We do not sell your personal data. We may share information only in these cases:

• API Providers: We send your Steam ID to Steam's API to fetch your statistics
• AI Services: Game statistics may be sent to AI providers for coaching analysis (no personally identifiable information)
• Legal Requirements: If required by law or to protect our rights

5. Cookies and Tracking

We use cookies for:

• Session Management: To keep you logged in and remember your preferences
• Analytics: Privacy-focused analytics that do not track individuals

You can control cookies through your browser settings. Disabling cookies may affect some functionality.

6. Data Retention

We retain your account data as long as your account is active. Game statistics are cached temporarily (typically 15-60 minutes) and refreshed from Steam's API. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

• Access: Request a copy of the data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and data
• Unlink: Disconnect your Steam or Discord accounts at any time

To exercise these rights, visit your profile settings or contact us at [email protected].

8. Security

We implement appropriate technical and organizational measures to protect your data, including encryption of sensitive data, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Users

Our Services are operated from the United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or through our Discord server. Your continued use of the Services after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].